Fee: 10% of the recovery amount.
To get back your Bitcoin Cash on Segwit address, you need to prepare following information:
* Bitcoin Cash transaction hash on Segwit address;
* Public key for this Segwit address;
* Address to receive Bitcoin Cash.
If your address for receiving Bitcoin Cash is an address in exchange, please directly contact customer service of the exchange.
Please submit the recovery information after the input check is passed, otherwise, we will not process it.
Mnemonic code for wallet: usually consists of 12 or 24 words.
Regain your wallet: use mnemonic code to restore your wallet.
Public key with Bitcoin Cash for Segwit address: to find the public key for a specified address.
Download this wallet according to your operating system on your Windows, macOS or Linux.
In normal conditions, when you create a wallet, APP will remind you to back up the mnemonic code, which consists of words or letters. This mnemonic code can help wallet users to restore their wallet, or import all the data into other application. Now, please find the backups of mnemonic code, you will use it later.
Usually set as default
m/49'/0'/0',such as Ledger Wallet，bitpie
If your wallet is Trezor Bitcoin Wallet, you should notice
Account [number], enter appointed Path in accordance with number.
If the Segwit address which received BCH by mistake is in
Account 0, enter Path with
Account 3, enter Path with
m/84'/0'/0', enter appointed Path in accordance with number.
If there is no
Addresses tab page, please find
View - Show Addresses in the menu bar.
In this situation, the types of address are generally P2PKH and P2SH, which starting with 1 or 3.
You will not lose the coins as long as you have the private key of the address.
We do not help deal with above situation.
In this situation, the types of address are generally P2WPKH and P2WSH, which starting with 3.
You will lose the coins even if you have the private key.
You should contact us ASAP and we can help you.
If you have ever spent BTC on this Segwit address, the public key of the Segwit address has been exposed.
And these BCH will always face the risk of being stolen at any time.
So what should you do? You should contact us in time to help you retrieve it, but we cannot guarantee that it will be retrieved successfully.
By the way, if you have already submitted information to us, please do not use this address to do any transactions to avoid the above situation.
Please contact the exchange or wallet service provider to help you export the public key of the Segwit address.
If you can’t directly export the public key of the address in the wallet, and you have the mnemonic phrase for the wallet.
. Please refer to the above Operation Procedure to find the public key of the Segwit address.
Please provide all the public keys of the address and mark the number of signers needed to unlock the wallet, such as 2-3,3-4,etc.
Please mark the derivation path of the extended public key as follows:￼
General public key:
start with 02,
start with 03,
Extended public key:start with xpub,
You can also provide the redeem script of the Segwit address, as follows:￼