Get back your Bitcoin Cash on Segwit address sent by mistake


Fee: 10% of the recovery amount.

To get back your Bitcoin Cash on Segwit address, you need to prepare following information:
* Bitcoin Cash transaction hash on Segwit address;
* Public key for this Segwit address;
* Address to receive Bitcoin Cash.

If your address for receiving Bitcoin Cash is an address in exchange, please directly contact customer service of the exchange.

Submit information


*Prerequisite Knowledge
*Information Preparation
*Operation Procedure

Prerequisite Knowledge

Mnemonic code for wallet: usually consists of 12 or 24 words.
Regain your wallet: use mnemonic code to restore your wallet.
Public key with Bitcoin Cash for Segwit address: to find the public key for a specified address.

Information Preparation

Trezor Operation Procedure

Go to, choose Bitcoin (not cash), click on the Trezor -> Basic -> show xpub. Copy the ypub for your standard account.

Ledger Wallet Operation Procedure

Choose Bitcoin (not cash), click on the Ledger Wallet Bitcoin -> ACCOUNTS -> Your Account -> ACCOUNT SETTINGS -> Extended public key -> EXPORT . Copy the xpub for your standard account.

Operation Procedure

1. Download Electrum-3.0.2

Download link
Download this wallet according to your operating system on your Windows, macOS or Linux.
When the download is completed, start Electrum as below

2. Prepare mnemonic code for wallet

In normal conditions, when you create a wallet, APP will remind you to back up the mnemonic code, which consists of words or letters. This mnemonic code can help wallet users to restore their wallet, or import all the data into other application. Now, please find the backups of mnemonic code, you will use it later.

3, Use mnemonic code to import data into Electrum wallet

(1) Click “Next” to create a default wallet;

(2) Select “Standard wallet” then click “Next”;

(3) Select “I already have a seed” then click “Next”;

(4) Based on the type of your wallet mnemonic code, select the type, usually it’s “BIP39 seed”

(5) Warning: enter correct Path of HD wallet then click “Next”

Usually set as default m/49'/0'/0',such as Ledger Wallet,bitpie

If your wallet is Trezor Bitcoin Wallet, you should notice Account [number], enter appointed Path in accordance with number.

Trezor Wallet Help

For example,
If the Segwit address which received BCH by mistake is in Account 0, enter Path with m/49'/0'/0';
If the Segwit address which received BCH by mistake is in Account 3, enter Path with m/49'/0'/3';

(6) Enter Electrum wallet password, this password is used in Electrum wallet only and irrelevant to the original wallet. Entered the password then click “Next”

(7) Now you have completed data importing, click “Addresses”

If there is no Addresses tab page, please find View - Show Addresses in the menu bar.

(8) Please find Segwit address with BCH in Addresses list, right-click on Details

(9) Copy public keys

(10) Enter your information.

Submit information

Bitcoin Cash Transaction Hash

Public key for this Segwit address